Overview
Ticketing apps improve project management by integrating key processes such as task tracking and issue resolution.
Ticketing connectors in UnifyApps facilitate smooth connections between ticketing systems and other applications, automating complex project automations and enhancing collaboration.
Use Case
To automate the bug tracking and resolution process, beginning from collecting user feedback, we can use ticketing connectors.
We trigger our automation whenever a new bug report is submitted through our form in Typeform.
We can automatically create a new issue in Jira with the details from the Typeform submission.
Finally, we can post a message in Microsoft Teams to notify the development team about the new Jira issue and its priority.